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Shipping & Returns

Shipping/Returns Policy

Items are dispatched within 5 working days either 1st or 2nd Class Recorded Post (dependent on your selection).

Personalised or custom made products are not eligible for return unless faulty. Please be aware we check all items prior to dispatch to ensure it meets our quality standards.

Returns are accepted within 14 days of receiving product and must be returned to us in the same condition it was dispatched. If we notice the product has been damaged in any way or washed we refuse the right to a refund. Buyer must pay return postage and until item is received by us the buyer assumes all responsibility. For this reason we recommend you return any items using recorded post. This way should it go missing you will be able to initiate claim proceedings via Royal Mail i.e., missing parcels.

Purchasing any item from this website assumes you have read and understood our terms and conditions.

To begin a return please contact us




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